(833) 332-8655

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Guarantee and Return/Cancellation Policy

Clinical Effects wants you to be completely satisfied with your experience so we have made returning or exchanging products easy. You are backed by a 180 Money-Back Guarantee.

If at any time, within 180 days of your most recent order, if you are dissatisfied with the product, contact our customer service team using our contact form at https://www.clinicaleffects.com/contact/ to request your refund. Product refunds are limited to a maximum of the purchase price of your most recent shipment, less shipping, handling, and priority processing fees.

To receive a full refund you must return the entire order including both opened and unopened product.

If the order is partially returned we reserve the right to refund proportionally. In order to ensure your order arrives as quickly as possible we immediately transmit your order to our fulfillment center, therefore, we cannot change or change or cancel orders once placed on our website.

Remaining product must be shipped to the following address:

Clinical Effects
Order Fulfillment Center
2555 N Coyote Dr Suite 112
Tucson, AZ 85745

All refunds are processed upon receipt of unused product. Please include your full name and order number with all refund requests. Customers found reselling Clinical Effect products are not eligible for the money-back guarantee.

Subscribe And Save

Subscribe and save orders can be canceled at anytime prior to shipping by contacting our customer service department at support@clinicaleffects.com or calling us M-F 9am-5pm EST at (833) 332-8655.

Subscribe and save orders are eligible for a refund for the most recent shipped order.

Double Your Money Back Guarantee Disclaimer

Any references to 'double your money back' refer to our 180-day return policy. If a customer returns an order within 180 days, whether products are opened or unopened, they may receive a full purchase price refund (less original shipping, handling, and any applicable taxes) as well as an equivalent amount of CE Cash store credits to use for a future purchase. 

This essentially enables the customer to 'double their money back', though actual cash will only equal the original purchase price. CE Cash credits have no cash value and can only be used to purchase products on our website. We reserve the right to determine refund eligibility on a case-by-case basis, refuse refund requests in cases of suspected fraud or abuse, and amend this guarantee at any time. Purchase of our products does not guarantee a doubled refund in cash or any minimum amount of CE Cash credits.

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